[{"data":1,"prerenderedAt":488},["ShallowReactive",2],{"manuals-en-cyclists":3},[4,119,162,245,291,364,426],{"id":5,"title":6,"audience":7,"body":8,"category":15,"description":16,"extension":17,"icon":18,"meta":19,"navigation":20,"order":21,"path":22,"published":20,"seo":23,"shortId":24,"slug":25,"stem":26,"steps":27,"__hash__":118},"manuals\u002Fen\u002Fcyclists\u002FKq7mZa-create-an-account.md","Create an account","cyclists",{"type":9,"value":10,"toc":11},"minimark",[],{"title":12,"searchDepth":13,"depth":13,"links":14},"",2,[],"account","Download the app, create an account and confirm your email address so you can start booking.","md",null,{},true,1,"\u002Fen\u002Fcyclists\u002Fkq7mza-create-an-account",{"title":6,"description":16},"Kq7mZa","create-an-account","en\u002Fcyclists\u002FKq7mZa-create-an-account",[28,38,47,56,65,73,82,91,100,109],{"title":29,"text":30,"image":31,"hotspot":32,"tooltip":37},"Download the app","Search for ParkMyBike in the App Store or Google Play and download the app to your phone.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Faccount-aanmaken-01.webp",{"top":33,"left":34,"width":35,"height":36},21.6,34.2,10.1,5.3,"auto",{"title":39,"text":40,"image":41,"hotspot":42,"tooltip":37},"Open the app","Tap Open as soon as the download has finished.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Faccount-aanmaken-02.webp",{"top":43,"left":44,"width":45,"height":46},22.3,35.5,17.9,3.6,{"title":48,"text":49,"image":50,"hotspot":51,"tooltip":37},"Start signing up","Tap 'Create an account' on the welcome screen. Already have an account? Choose Log in instead.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Faccount-aanmaken-03.webp",{"top":52,"left":53,"width":54,"height":55},84.1,2.4,95.3,5.8,{"title":57,"text":58,"image":59,"hotspot":60,"tooltip":37},"Fill in your details","Enter your name, your email address and a password of at least 8 characters.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Faccount-aanmaken-04.webp",{"top":61,"left":62,"width":63,"height":64},16.8,0,100,27.8,{"title":66,"text":67,"image":68,"hotspot":69,"tooltip":37},"Create your account","Tap 'Sign up'. You are logged in straight away.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Faccount-aanmaken-05.webp",{"top":70,"left":71,"width":72,"height":36},49.1,2.9,94.1,{"title":74,"text":75,"image":76,"hotspot":77,"tooltip":37},"You are logged in","This is the home screen. The orange dot on your profile means your email address still needs to be confirmed.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Faccount-aanmaken-06.webp",{"top":78,"left":79,"width":80,"height":81},6.1,73.2,10.4,5.1,{"title":83,"text":84,"image":85,"hotspot":86,"tooltip":37},"Open the verification","Tap 'Confirm e-mail' to verify your email address. You cannot make a reservation until you do.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Faccount-aanmaken-07.webp",{"top":87,"left":88,"width":89,"height":90},40.2,54.5,45.5,5.9,{"title":92,"text":93,"image":94,"hotspot":95,"tooltip":37},"Confirm your email address","Open the email from ParkMyBike and tap 'Confirm email address'. Nothing received? Check your spam folder.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Faccount-aanmaken-08.webp",{"top":96,"left":97,"width":98,"height":99},77,22.6,54.4,5,{"title":101,"text":102,"image":103,"hotspot":104,"tooltip":37},"Finish the verification","Your email address now has a green check. Tap 'Finish verification'.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Faccount-aanmaken-09.webp",{"top":105,"left":106,"width":107,"height":108},89.3,2.8,94.4,5.6,{"title":110,"text":111,"image":112,"hotspot":113,"tooltip":37},"Ready to book","Your account is set up. Tap 'Find a location' to book your first spot.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Faccount-aanmaken-10.webp",{"top":114,"left":115,"width":116,"height":117},89.2,6.6,87.2,5.5,"eDxjqHMnwMGzpRx2C0Gqw5m3fWJdBTAquo-9sygUbrU",{"id":120,"title":121,"audience":7,"body":122,"category":126,"description":127,"extension":17,"icon":18,"meta":128,"navigation":20,"order":13,"path":129,"published":20,"seo":130,"shortId":131,"slug":132,"stem":133,"steps":134,"__hash__":161},"manuals\u002Fen\u002Fcyclists\u002FRv2Ntb-find-a-location.md","Find a location",{"type":9,"value":123,"toc":124},[],{"title":12,"searchDepth":13,"depth":13,"links":125},[],"locations","Find a bike locker or bike storage near you and check the prices and availability.",{},"\u002Fen\u002Fcyclists\u002Frv2ntb-find-a-location",{"title":121,"description":127},"Rv2Ntb","find-a-location","en\u002Fcyclists\u002FRv2Ntb-find-a-location",[135,142,151,157],{"title":136,"text":137,"image":138,"hotspot":139,"tooltip":37},"Open the search screen","Tap 'Find a location' to see the locations near you.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Flocatie-opzoeken-01.webp",{"top":105,"left":140,"width":141,"height":108},6.2,87.6,{"title":143,"text":144,"image":145,"hotspot":146,"tooltip":37},"Allow location access","Choose 'While using the app' so the app can show the nearest locations. You can also search without location access.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Flocatie-opzoeken-02.webp",{"top":147,"left":148,"width":149,"height":150},70.1,16.2,68.1,5.4,{"title":152,"text":153,"image":154,"hotspot":155,"tooltip":37},"Pick a location","Search by name or choose a location from the list. The distance from you is shown on the right.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Flocatie-opzoeken-03.webp",{"top":156,"left":62,"width":63,"height":90},74.8,{"title":158,"text":159,"image":160,"tooltip":37},"See what is available","Switch between Locker and Storage to see the prices and the number of free spots for each type.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Flocatie-opzoeken-04.webp","C2oxW_RdhdQ4mmOGpJjyHRf98JydlFPiBqF3jKbfUq0",{"id":163,"title":164,"audience":7,"body":165,"category":169,"description":170,"extension":17,"icon":18,"meta":171,"navigation":20,"order":172,"path":173,"published":20,"seo":174,"shortId":175,"slug":176,"stem":177,"steps":178,"__hash__":244},"manuals\u002Fen\u002Fcyclists\u002FWs9Ptc-rent-a-bike-locker.md","Rent a bike locker",{"type":9,"value":166,"toc":167},[],{"title":12,"searchDepth":13,"depth":13,"links":168},[],"booking","Book a bike locker: pick a location, confirm your payment details and place the reservation.",{},3,"\u002Fen\u002Fcyclists\u002Fws9ptc-rent-a-bike-locker",{"title":164,"description":170},"Ws9Ptc","rent-a-bike-locker","en\u002Fcyclists\u002FWs9Ptc-rent-a-bike-locker",[179,184,191,200,209,218,225,232,240],{"title":136,"text":180,"image":181,"hotspot":182,"tooltip":37},"Tap 'Find a location' to get started.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Ffietskluis-huren-01.webp",{"top":114,"left":90,"width":183,"height":108},88.4,{"title":152,"text":185,"image":186,"hotspot":187,"tooltip":37},"Choose the location where you want to park your bike.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Ffietskluis-huren-02.webp",{"top":156,"left":188,"width":189,"height":190},1.3,97.5,24.9,{"title":192,"text":193,"image":194,"hotspot":195,"tooltip":37},"Book a locker","Stay on the Locker tab and tap 'View' under Rental.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Ffietskluis-huren-03.webp",{"top":196,"left":197,"width":198,"height":199},76.6,64.3,30,4.7,{"title":201,"text":202,"image":203,"hotspot":204,"tooltip":37},"Confirm your payment details","The first time we ask for a payment method. Tap 'Confirm payment method'.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Ffietskluis-huren-04.webp",{"top":205,"left":206,"width":207,"height":208},46.6,38,62,6.3,{"title":210,"text":211,"image":212,"hotspot":213,"tooltip":37},"Choose a payment method","Choose iDEAL or Card. We charge €0.01 once to verify your account.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Ffietskluis-huren-05.webp",{"top":214,"left":215,"width":216,"height":217},37.9,1.4,96.6,36,{"title":219,"text":220,"image":221,"hotspot":222,"tooltip":37},"Complete the check","Complete the €0.01 payment with your own bank and tap 'Pay'.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Ffietskluis-huren-06.webp",{"top":114,"left":223,"width":224,"height":90},2.5,94.5,{"title":101,"text":226,"image":227,"hotspot":228,"tooltip":37},"Your bank account is confirmed. Tap 'Finish verification'.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Ffietskluis-huren-07.webp",{"top":105,"left":229,"width":230,"height":231},2.6,94.6,5.7,{"title":233,"text":234,"image":235,"hotspot":236,"tooltip":37},"Confirm your reservation","Check the price per hour, the daily maximum and the cancellation fee, then tap 'Reserve'.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Ffietskluis-huren-08.webp",{"top":237,"left":238,"width":239,"height":231},91.8,5.2,89.8,{"title":241,"text":242,"image":243,"tooltip":37},"Your locker is booked","Your reservation is shown on the home screen, with the locker number and the time it expires.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Ffietskluis-huren-09.webp","_Zg9fPLoDpRbIFoAlklMFO0_6b-fIFgw1zr01eRCV3U",{"id":246,"title":247,"audience":7,"body":248,"category":169,"description":252,"extension":17,"icon":18,"meta":253,"navigation":20,"order":254,"path":255,"published":20,"seo":256,"shortId":257,"slug":258,"stem":259,"steps":260,"__hash__":290},"manuals\u002Fen\u002Fcyclists\u002FXy4Hqd-rent-a-storage-spot.md","Rent a storage spot",{"type":9,"value":249,"toc":250},[],{"title":12,"searchDepth":13,"depth":13,"links":251},[],"Book a spot in a bicycle storage instead of a single locker.",{},4,"\u002Fen\u002Fcyclists\u002Fxy4hqd-rent-a-storage-spot",{"title":247,"description":252},"Xy4Hqd","rent-a-storage-spot","en\u002Fcyclists\u002FXy4Hqd-rent-a-storage-spot",[261,266,272,281,286],{"title":136,"text":180,"image":262,"hotspot":263,"tooltip":37},"\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Ffietsstalling-huren-01.webp",{"top":114,"left":264,"width":265,"height":231},6.4,87.1,{"title":152,"text":185,"image":267,"hotspot":268,"tooltip":37},"\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Ffietsstalling-huren-02.webp",{"top":269,"left":62,"width":270,"height":271},74.3,98.8,24.6,{"title":273,"text":274,"image":275,"hotspot":276,"tooltip":37},"Go to Storage","Tap the 'Storage' tab and then tap 'View' under Rental.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Ffietsstalling-huren-03.webp",{"top":277,"left":278,"width":279,"height":280},65.2,48.5,49.4,4.4,{"title":233,"text":282,"image":283,"hotspot":284,"tooltip":37},"Check the prices and tap 'Reserve'.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Ffietsstalling-huren-04.webp",{"top":237,"left":280,"width":285,"height":117},90.4,{"title":287,"text":288,"image":289,"tooltip":37},"Your spot is booked","The home screen shows which storage and which spot are reserved for you.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Ffietsstalling-huren-05.webp","qfbb4hKLxTGMLeSPSuUFDvK1lqmhJhXRrksPvHtHR2w",{"id":292,"title":293,"audience":7,"body":294,"category":298,"description":299,"extension":17,"icon":18,"meta":300,"navigation":20,"order":99,"path":301,"published":20,"seo":302,"shortId":303,"slug":304,"stem":305,"steps":306,"__hash__":363},"manuals\u002Fen\u002Fcyclists\u002FZc6Jre-report-a-problem.md","Report a problem",{"type":9,"value":295,"toc":296},[],{"title":12,"searchDepth":13,"depth":13,"links":297},[],"support","Report a damaged, dirty or occupied locker from your reservation history.",{},"\u002Fen\u002Fcyclists\u002Fzc6jre-report-a-problem",{"title":293,"description":299},"Zc6Jre","report-a-problem","en\u002Fcyclists\u002FZc6Jre-report-a-problem",[307,314,321,327,336,342,351,359],{"title":308,"text":309,"image":310,"hotspot":311,"tooltip":37},"Open your account","Tap the profile icon in the top right.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Fprobleem-melden-01.webp",{"top":140,"left":312,"width":313,"height":99},85.8,10,{"title":315,"text":316,"image":317,"hotspot":318,"tooltip":37},"Go to History","Tap 'History' to see your earlier reservations.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Fprobleem-melden-02.webp",{"top":319,"left":62,"width":63,"height":320},56.2,8.7,{"title":322,"text":323,"image":324,"hotspot":325,"tooltip":37},"Pick the reservation","Tap the reservation you want to report a problem for.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Fprobleem-melden-03.webp",{"top":326,"left":62,"width":63,"height":320},12.2,{"title":328,"text":329,"image":330,"hotspot":331,"tooltip":37},"Create a report","Scroll down and tap 'Report issue'.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Fprobleem-melden-04.webp",{"top":332,"left":333,"width":334,"height":335},80,32,35.3,7.1,{"title":337,"text":338,"image":339,"hotspot":340,"tooltip":37},"Choose what is wrong","Tick what is wrong under 'What is the problem?'. You can report several problems at once.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Fprobleem-melden-05.webp",{"top":341,"left":62,"width":63,"height":335},22.2,{"title":343,"text":344,"image":345,"hotspot":346,"tooltip":37},"Check your selection","A selected problem gets a check mark. Then keep scrolling down.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Fprobleem-melden-06.webp",{"top":347,"left":348,"width":349,"height":350},13.3,0.5,97.2,86,{"title":352,"text":353,"image":354,"hotspot":355,"tooltip":37},"Add extra information","Optionally add a note, a photo and a phone number, then tap 'Next'.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Fprobleem-melden-07.webp",{"top":356,"left":357,"width":358,"height":238},90.1,1.2,96.5,{"title":360,"text":361,"image":362,"tooltip":37},"Your report has been sent","We have received your report and will contact you if we need more information. Tap 'Understood'.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Fprobleem-melden-08.webp","Sd64O4ufEHCUJRWQaW4hZngqXMKfPwQESyGu5pYPkNU",{"id":365,"title":366,"audience":7,"body":367,"category":371,"description":372,"extension":17,"icon":18,"meta":373,"navigation":20,"order":374,"path":375,"published":20,"seo":376,"shortId":377,"slug":378,"stem":379,"steps":380,"__hash__":425},"manuals\u002Fen\u002Fcyclists\u002FBd3Lsf-pay-an-invoice.md","Pay an invoice",{"type":9,"value":368,"toc":369},[],{"title":12,"searchDepth":13,"depth":13,"links":370},[],"payments","Pay an outstanding invoice from your account in the app.",{},6,"\u002Fen\u002Fcyclists\u002Fbd3lsf-pay-an-invoice",{"title":366,"description":372},"Bd3Lsf","pay-an-invoice","en\u002Fcyclists\u002FBd3Lsf-pay-an-invoice",[381,387,394,400,407,414,421],{"title":308,"text":382,"image":383,"hotspot":384,"tooltip":37},"The orange dot on your profile means something is outstanding. Tap the profile icon.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Ffactuur-betalen-01.webp",{"top":374,"left":385,"width":386,"height":99},72.9,12,{"title":388,"text":389,"image":390,"hotspot":391,"tooltip":37},"Go to Invoices","Tap 'Invoices'.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Ffactuur-betalen-02.webp",{"top":392,"left":62,"width":63,"height":393},64.2,7.8,{"title":395,"text":396,"image":397,"hotspot":398,"tooltip":37},"Pick the unpaid invoice","An orange exclamation mark means the invoice has not been paid yet. Tap it.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Ffactuur-betalen-03.webp",{"top":386,"left":62,"width":63,"height":399},7.5,{"title":401,"text":402,"image":403,"hotspot":404,"tooltip":37},"Start the payment","Check the amount and tap 'Pay invoice'.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Ffactuur-betalen-04.webp",{"top":405,"left":81,"width":406,"height":55},86.9,90.6,{"title":408,"text":409,"image":410,"hotspot":411,"tooltip":37},"Enter your card details","Fill in the card number, the expiry date, the CVC and the name on the card.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Ffactuur-betalen-05.webp",{"top":412,"left":172,"width":413,"height":333},41.5,94.7,{"title":415,"text":416,"image":417,"hotspot":418,"tooltip":37},"Complete the payment","Check your details and tap 'Pay with card'.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Ffactuur-betalen-06.webp",{"top":419,"left":36,"width":420,"height":117},67.3,89.4,{"title":422,"text":423,"image":424,"tooltip":37},"The invoice is paid","The invoice now shows a green check in your overview.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Ffactuur-betalen-07.webp","Tj5EIGKAzxH4l-Dt14yyzou21sAWNqdJF2ozS4DdmpQ",{"id":427,"title":428,"audience":7,"body":429,"category":371,"description":433,"extension":17,"icon":18,"meta":434,"navigation":20,"order":435,"path":436,"published":20,"seo":437,"shortId":438,"slug":439,"stem":440,"steps":441,"__hash__":487},"manuals\u002Fen\u002Fcyclists\u002FCf8Mtg-pay-for-an-expired-reservation.md","Pay for an expired reservation",{"type":9,"value":430,"toc":431},[],{"title":12,"searchDepth":13,"depth":13,"links":432},[],"Has your reservation expired? This is how you pay the charge that comes with it.",{},7,"\u002Fen\u002Fcyclists\u002Fcf8mtg-pay-for-an-expired-reservation",{"title":428,"description":433},"Cf8Mtg","pay-for-an-expired-reservation","en\u002Fcyclists\u002FCf8Mtg-pay-for-an-expired-reservation",[442,450,457,463,468,474,480,484],{"title":443,"text":444,"image":445,"hotspot":446,"tooltip":37},"Your reservation has expired","The home screen shows the red notice 'Reservation expired' on your reservation.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Fverlopen-reservering-betalen-01.webp",{"top":447,"left":280,"width":448,"height":449},46.8,91.1,27.3,{"title":451,"text":452,"image":453,"hotspot":454,"tooltip":37},"Confirm the notice","The app shows which amount will be charged. Tap 'OK'.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Fverlopen-reservering-betalen-02.webp",{"top":455,"left":148,"width":456,"height":117},51.5,67.2,{"title":308,"text":458,"image":459,"hotspot":460,"tooltip":37},"The orange dot on your profile means an invoice is outstanding. Tap the profile icon.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Fverlopen-reservering-betalen-03.webp",{"top":208,"left":461,"width":462,"height":99},72.8,10.7,{"title":395,"text":464,"image":465,"hotspot":466,"tooltip":37},"Tap the invoice with the orange exclamation mark.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Fverlopen-reservering-betalen-04.webp",{"top":467,"left":62,"width":63,"height":435},12.1,{"title":401,"text":469,"image":470,"hotspot":471,"tooltip":37},"Tap 'Pay invoice'.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Fverlopen-reservering-betalen-05.webp",{"top":405,"left":472,"width":473,"height":108},4.8,90.8,{"title":408,"text":409,"image":475,"hotspot":476,"tooltip":37},"\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Fverlopen-reservering-betalen-06.webp",{"top":477,"left":46,"width":478,"height":479},42.2,91.5,23.8,{"title":415,"text":416,"image":481,"hotspot":482,"tooltip":37},"\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Fverlopen-reservering-betalen-07.webp",{"top":483,"left":472,"width":285,"height":36},67.1,{"title":485,"text":423,"image":486,"tooltip":37},"The charge is settled","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Fverlopen-reservering-betalen-08.webp","IFGoXXEy_LPjygWCV5PiQOWnuo4XyDx6t8WMpf5Takk",1788359894349]