[{"data":1,"prerenderedAt":89},["ShallowReactive",2],{"manual-en-cyclists-Zc6Jre":3},{"id":4,"title":5,"audience":6,"body":7,"category":14,"description":15,"extension":16,"icon":17,"meta":18,"navigation":19,"order":20,"path":21,"published":19,"seo":22,"shortId":23,"slug":24,"stem":25,"steps":26,"__hash__":88},"manuals\u002Fen\u002Fcyclists\u002FZc6Jre-report-a-problem.md","Report a problem","cyclists",{"type":8,"value":9,"toc":10},"minimark",[],{"title":11,"searchDepth":12,"depth":12,"links":13},"",2,[],"support","Report a damaged, dirty or occupied locker from your reservation history.","md",null,{},true,5,"\u002Fen\u002Fcyclists\u002Fzc6jre-report-a-problem",{"title":5,"description":15},"Zc6Jre","report-a-problem","en\u002Fcyclists\u002FZc6Jre-report-a-problem",[27,36,45,51,60,66,75,84],{"title":28,"text":29,"image":30,"hotspot":31,"tooltip":35},"Open your account","Tap the profile icon in the top right.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Fprobleem-melden-01.webp",{"top":32,"left":33,"width":34,"height":20},6.2,85.8,10,"auto",{"title":37,"text":38,"image":39,"hotspot":40,"tooltip":35},"Go to History","Tap 'History' to see your earlier reservations.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Fprobleem-melden-02.webp",{"top":41,"left":42,"width":43,"height":44},56.2,0,100,8.7,{"title":46,"text":47,"image":48,"hotspot":49,"tooltip":35},"Pick the reservation","Tap the reservation you want to report a problem for.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Fprobleem-melden-03.webp",{"top":50,"left":42,"width":43,"height":44},12.2,{"title":52,"text":53,"image":54,"hotspot":55,"tooltip":35},"Create a report","Scroll down and tap 'Report issue'.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Fprobleem-melden-04.webp",{"top":56,"left":57,"width":58,"height":59},80,32,35.3,7.1,{"title":61,"text":62,"image":63,"hotspot":64,"tooltip":35},"Choose what is wrong","Tick what is wrong under 'What is the problem?'. You can report several problems at once.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Fprobleem-melden-05.webp",{"top":65,"left":42,"width":43,"height":59},22.2,{"title":67,"text":68,"image":69,"hotspot":70,"tooltip":35},"Check your selection","A selected problem gets a check mark. Then keep scrolling down.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Fprobleem-melden-06.webp",{"top":71,"left":72,"width":73,"height":74},13.3,0.5,97.2,86,{"title":76,"text":77,"image":78,"hotspot":79,"tooltip":35},"Add extra information","Optionally add a note, a photo and a phone number, then tap 'Next'.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Fprobleem-melden-07.webp",{"top":80,"left":81,"width":82,"height":83},90.1,1.2,96.5,5.2,{"title":85,"text":86,"image":87,"tooltip":35},"Your report has been sent","We have received your report and will contact you if we need more information. Tap 'Understood'.","\u002Fimages\u002Fmanuals\u002Fcyclists\u002Fen\u002Fprobleem-melden-08.webp","Sd64O4ufEHCUJRWQaW4hZngqXMKfPwQESyGu5pYPkNU",1788359888160]